Privacy Policy

Purpose of the Policy:

This Privacy Policy describes how Websites by Chelsea ("we," "us," or "our") collects, uses, protects, and shares your personal information. We are committed to maintaining the privacy and security of the information you entrust to us when you engage our website creation services. This policy outlines our practices regarding the handling of your data, ensuring transparency and compliance with applicable privacy laws. We understand the importance of your privacy and aim to provide you with clear and comprehensive information about how we manage your information.

Scope:

This Privacy Policy applies to all individuals who interact with Websites by Chelsea, including but not limited to:

• • Clients who engage our website creation services.

  • Visitors to our website.

  • Individuals who communicate with us via email, phone, messages, or video calls.

  • Individuals who submit information through forms or surveys.

  • Individuals who provide reviews or testimonials.

This policy covers the collection and use of personal information and business-related data gathered through our website, communication channels, and service delivery processes. Websites by Chelsea operates remotely within the United States, serving clients nationwide from our base in Savannah, Georgia. Therefore, this policy is governed by the laws of the State of Georgia and applicable federal laws of the United States. While Georgia does not currently have a comprehensive state-level privacy law, we are committed to adhering to best practices and respecting your privacy rights. Additionally, because we serve clients across the United States, we will adhere to any applicable state privacy laws that may apply to our clients, including, but not limited to, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other similar state laws. This policy does not apply to any third-party websites or services that may be linked to or integrated with our services.

We collect the following types of information:

Client Information: We collect your first and last name, company name, phone number, company email address, client email address, company/billing address, and the name of your primary contact if different from the client.

Project Assets: We collect any assets required to complete the project proposed and engaged for, that are provided by you or your public resources. This may include text, images, videos, and other digital content.

Communication Data: We collect information from emails, phone calls, messages, and video calls exchanged between you and Websites by Chelsea.

Payment Information: Payments are initiated through Cone Propose and processed securely through GoCardless. We do not directly store your payment card details.

Forms and Surveys: We collect information you submit through online forms, such as those used for inquiries, proposals, and feedback.

Other Information: Name, contact information, and non-discriminatory information, signature for proposal and engagement, and reviews.

Information Collected Automatically:

Website Usage Data: We use Google Sites and Google Analytics to collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through your browser settings. See Cookies Notice.

Analytics Data: We use Google Analytics to analyze website traffic and user behavior to improve our website and services.

Information from Third Parties:

We receive information from third-party services that we use to operate our business, including:

• • Online forms (Google Forms)

  • Project communications (email, phone, ClickUp)

  • Payment processing (Stripe, Plaid)

  • Website analytics (Google Analytics)

  • Website hosting and file management (Google Sites, Google Drive, Google Sheets)

  • Cone Propose (for proposals and payment initiation)

  • ClickUp (for project management)

  • Facebook, Instagram, and LinkedIn (for social media interactions)

  • Google (Business, Analytics, Sites, Mail, Drive) (for various business operations)

  • Stripe (for payment processing)

Service Provision: We use your information to provide website creation and related services, including project planning, design, development, and support.

Communication: We use your information to communicate with you about your projects, respond to inquiries, and provide updates.

Marketing and Promotions: We only use reviews and public information that was created or furnished by Websites by Chelsea for portfolio, marketing, or content purposes.

Website Improvement: We use website usage data and analytics to analyze and improve our website and services.

Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Third-Party Service Providers: We share your information with third-party service providers who assist us in operating our business, including those listed in the "Information from Third Parties" section.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity. This information will be archived.

Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.

With Client Consent: We may share your information with third parties with your explicit consent.

Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Data Retention: We retain your information for as long as necessary to provide our services and comply with legal obligations.

Data Breach Notification: In the event of a data breach, we will notify you via email, regardless of subscription or notification opt-in status.

Access and Correction: You can access and correct your personal information by contacting our support team.

Data Deletion: You can request the deletion of your personal information by contacting our support team.

Opt-Out Options: Because we only use public facing reviews that you have provided, there are no opt out options for public use of information.

"Do Not Track" Signals: Our website does not respond to "Do Not Track" signals.

California Privacy Rights (CCPA/CPRA) and Other Applicable State Laws:

If you are a resident of California, you have the right to request access to and deletion of your personal information. You also have the right to opt out of the sale of your personal information, though Websites by Chelsea does not sell personal information.

To exercise your rights under the CCPA/CPRA or other applicable state laws, please contact our support team.

We will respond to your request within the timeframes required by applicable law.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Websites by Chelsea operates solely within the United States and has no international affiliations. Therefore, there are no international data transfers.

For privacy-related inquiries, please contact us at:

Websites by Chelsea

support@webbychels.com

This Privacy Policy is governed by the laws of the State of Georgia and the federal laws of the United States.